Fare Rules

Important Changes to our Service Fees

For bookings made on or after 15 September 2026, Rex’s flight change and cancellation fee for applicable fares will change from $44.00 per sector, per person to $99.00 per ticket, per person. This means the fee will no longer be charged separately for each sector within a booking. Instead, a fee of $99.00 per ticket, per person, plus any applicable fare difference will apply when voluntarily changing or cancelling a booking, regardless of the number of flight sectors included. The change fee applies each time the travel date, time and/or routing is changed.

Bookings made before 15 September 2026 will remain subject to the applicable fee in effect at the time of ticketing, as stated in the Conditions of Carriage included with your booking confirmation.

Rex Fare Rules
Rex Flyer Fare Rules

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Community

No flight changes (i.e. name, date, time, origin, destination) are permitted.
Fare is non-transferable and non-refundable.
Sold subject to availability at least 30 days prior to, or within 24 hours of departure.
Casual Lounge Access (up to 2 hours) available for purchase for a $33 fee.
Get Me Home: option to transfer to an earlier flight on the same date of scheduled departure permitted with $55 fee per flight sector, per passenger (subject to seat availability).
Fare is forfeited if you fail to complete check-in before the flight has closed (30 minutes before scheduled departure at all airports excluding Burketown, which is 60 minutes) or fare is not used within one year of purchase.
Carriage is provided by Regional Express Pty Ltd (ACN 101 325 642) in accordance with and subject to the Conditions of Carriage available on the Rex website and attached to this ticket issued by its agent, Regional Express Holdings Pty Ltd (ACN 099 547 270). Nothing in these Fare Rules will prevent the application of your consumer guarantees in accordance with the Australian Consumer Law.

Promo

Change of date and time permitted until midnight before the scheduled date of departure with payment of a $44 fee per flight sector, per passenger.
In the event that your fare category is not available for your changed flight, you will also be required to pay additional to have access to the next available fare.
No changes permitted from midnight before the scheduled date of departure.
Name change or change of origin/destination are not permitted.
Fare is non-refundable. However, if the fare is cancelled before midnight prior to scheduled departure, you can keep the value of your fare as credit to Travel Bank with payment of $44 fee per flight sector, per passenger.
Casual Lounge Access (up to 2 hours) available for purchase for a $33 fee.
Get Me Home: option to transfer to an earlier flight on the same date of scheduled departure permitted with $55 fee (subject to seat availability).
Fare is forfeited if you fail to complete check-in before the flight has closed (30 minutes before scheduled departure at all airports excluding Burketown, which is 60 minutes) or fare is not used within one year of purchase.
Carriage is provided by Regional Express Pty Ltd (ACN 101 325 642) on selected services in accordance with and subject to the Conditions of Carriage available on the Rex website and attached to this ticket issued by its agent, Regional Express Holdings Pty Ltd (ACN 099 547 270). Nothing in these Fare Rules will prevent the application of your consumer guarantees in accordance with the Australian Consumer Law.

Saver

Change of date and time more than 14 days before scheduled time of departure permitted at no charge.
Change of date and time between 14 days and midnight before the scheduled date of departure permitted with payment of a $44 fee per flight sector, per passenger.
In the event that your fare category is not available for your changed flight, you will also be required to pay additional to have access to the next best fare.
Name change permitted with payment of $55 fee per name change.
Fare is non-refundable. However, if the fare is cancelled before midnight prior to scheduled departure, you can keep the value of your fare as credit to Travel Bank with payment of $44 fee per flight sector, per passenger.
No changes permitted from midnight before the scheduled date of departure.
Casual Lounge Access (up to 2 hours) available for purchase for a $33 fee.
Get Me Home: option to transfer to an earlier flight on the same date of scheduled departure permitted with $44 fee (subject to seat availability).
Fare is forfeited if you fail to complete check-in before the flight has closed (30 minutes before scheduled departure at all airports excluding Burketown, which is 60 minutes) or fare is not used within one year of purchase.
Carriage is provided by Regional Express Pty Ltd (ACN 101 325 642) or by Nexus Airlines (ACN 009 145 055) on selected services in accordance with and subject to the Conditions of Carriage available on the Rex website and attached to this ticket issued by its agent, Regional Express Holdings Pty Ltd (ACN 099 547 270). Nothing in these Fare Rules will prevent the application of your consumer guarantees in accordance with the Australian Consumer Law.

Resident (Regional - WA only)

One free change of date and time permitted until 24hrs before scheduled time of departure.
Change of date and time permitted until 60 minutes before scheduled time of departure with payment of a $44 fee per flight sector, per passenger.
In the event that your fare category is not available for your changed flight, you will also be required to pay additional to have access to the next available fare.
Name change and change of origin/destination not permitted.
Cancellation is permitted until 60 minutes prior to commencement of journey. You can keep the value of your fare as credit to Travel Bank or refund to the original form of payment with a $44 fee per flight sector, per passenger. Note that if ticket has been upgraded from a non-refundable fare to Resident, the non-refundable component of the fare remains non-refundable.
No changes permitted within 60 minutes before scheduled time of departure.
Get Me Home: The option to transfer to an earlier flight on the day of departure, a $44 fee applies (subject to seat availability).
Fare is forfeited if you fail to complete check-in before the flight has closed (30 minutes before scheduled departure at all airports) or fare is not used within one year of purchase.
Eligibility criteria applies for Resident Fares under the WA Regional Airfares Zone Cap scheme. Booking a Resident Fare deems acceptance of the following conditions:
- All passengers are permanent residents of Regional WA (not Perth or Peel),
- Travel is for personal reasons only (not business travel or FIFO),
- Passengers must complete a return journey into Perth that departs and returns from the same regional town.
- A maximum of 12 return Resident Fare trips are permitted per person, per year
Terms and conditions of the Regional Airfare Zone Cap scheme are available on the Department of Transport and Major Infrastructure website, here: www.wa.gov.au/faregowa.
Carriage is provided by Regional Express Pty Ltd (ACN 101 325 642) or by Nexus Airlines (ACN 009 145 055) on selected services in accordance with and subject to the Conditions of Carriage available on the Rex website and attached to this ticket issued by its agent, Regional Express Holdings Pty Ltd (ACN 099 547 270). Nothing in these Fare Rules will prevent the application of your consumer guarantees in accordance with the Australian Consumer Law.

Flex

Change of date and time are permitted until 60 minutes before scheduled time of departure at no charge.
In the event that your fare category is not available for your changed flight, you will be required to pay additional to have access to the next best fare.
Name change is permitted until 60 minutes before scheduled time of departure at no charge.
Cancellation is permitted until 60 minutes before scheduled time of departure. You can keep the value of your fare as credit to Travel Bank at no charge or refund to the original form of payment with a $44 fee per flight sector, per passenger. Note that if ticket has been upgraded from a non-refundable fare to Flex, the non-refundable component of the fare remains non-refundable.
No changes permitted within 60 minutes before scheduled time of departure.
Casual Lounge Access available at 50% discounted rate for the first 2 hours, and $33 for a subsequent 2 hours.
Get Me Home: option to transfer to an earlier flight on the same date of scheduled departure permitted at no charge (subject to seat availability).
Fare is forfeited if you fail to complete check-in before the flight has closed (30 minutes before scheduled departure at all airports excluding Burketown, which is 60 minutes) or fare is not used within one year of purchase.
Waitlist permitted (full economy (Y) class only).
Carriage is provided by Regional Express Pty Ltd (ACN 101 325 642) or by Nexus Airlines (ACN 009 145 055) on selected services in accordance with and subject to the Conditions of Carriage available on the Rex website and attached to this ticket issued by its agent, Regional Express Holdings Pty Ltd (ACN 099 547 270). Nothing in these Fare Rules will prevent the application of your consumer guarantees in accordance with the Australian Consumer Law.

Economy Anytime

Change of date and time permitted until midnight before the scheduled date of departure at no charge.
In the event that your flight rewards type (fare category) is not available for your changed flight, you will also be required to pay additional Rex Points to have access to the next available fare.
Cancellation permitted until midnight before the scheduled date of departure at no charge. Rex Points, Status Points and Status Flights are not accrued.
No changes permitted from midnight before the scheduled date of departure.
Name change or change of origin/destination are not permitted.
Casual Lounge Access available at 50% discounted rate for the first 2 hours, and $33 for a subsequent 2 hours.
Fare is forfeited if you fail to complete check-in before the flight has closed (30 minutes before scheduled departure at all airports excluding Burketown, which is 60 minutes) or is not used before the expiry date of the reward flight.
All flight reward point amounts are exclusive of carrier charges, taxes and applicable service fees, which must be paid separately at the time of booking with eligible forms of payment. Rex Points, Status Points and Status Flights are not earned on reward flights.
Carriage is provided by Regional Express Pty Ltd (ACN 101 325 642) or by Nexus Airlines (ACN 009 145 055) on selected services in accordance with and subject to the Conditions of Carriage available on the Rex website and attached to this ticket issued by its agent, Regional Express Holdings Pty Ltd (ACN 099 547 270). Nothing in these Fare Rules will prevent the application of your consumer guarantees in accordance with the Australian Consumer Law.

Economy Getaway

Change of date and time more than 14 days before scheduled time of departure permitted at no charge.
Change of date and time between 14 days and midnight before the scheduled date of departure permitted with payment of a $44 fee or 3500 points per flight sector, per passenger.
In the event that your flight rewards type (fare category) is not available for your changed flight, you will also be required to pay additional Rex Points to have access to the next rewards type.
Cancellation more than 14 days before scheduled time of departure permitted at no charge.
Cancellation between 14 days and midnight before the scheduled date of departure permitted with payment of a $44 fee or 3500 points per flight sector, per passenger.
No changes permitted from midnight before the scheduled date of departure
Name change or change of origin/destination are not permitted.
Casual Lounge Access (up to 2 hours) available for purchase for a $33 fee.
Fare is forfeited if you fail to complete check-in before the flight has closed (30 minutes before scheduled departure at all airports excluding Burketown, which is 60 minutes) or is not used before the expiry date of the reward flight.
All flight reward point amounts are exclusive of carrier charges, taxes and applicable service fees, which must be paid separately at the time of booking with eligible forms of payment. Rex Points, Status Points and Status Flights are not earned on reward flights.
Carriage is provided by Regional Express Pty Ltd (ACN 101 325 642) or by Nexus Airlines (ACN 009 145 055) on selected services in accordance with and subject to the Conditions of Carriage available on the Rex website and attached to this ticket issued by its agent, Regional Express Holdings Pty Ltd (ACN 099 547 270). Nothing in these Fare Rules will prevent the application of your consumer guarantees in accordance with the Australian Consumer Law.

Economy Ultimate

Change of date and time permitted until midnight before the scheduled date of departure with payment of a $44 fee or 3500 points per flight sector, per passenger.
In the event that your flight rewards type (fare category) is not available for your changed flight, you will also be required to pay additional Rex Points to have access to the next rewards type.
Cancellations permitted until midnight prior to scheduled departure, with payment of $44 fee or 3500 points per flight sector, per passenger. Rex Points, Status Points and Status Flights are not accrued.
No changes permitted from midnight before the scheduled date of departure.
Name change or change of origin/destination are not permitted.
Casual Lounge Access (up to 2 hours) available for purchase for a $33 fee.
Fare is forfeited if you fail to complete check-in before the flight has closed (30 minutes before scheduled departure at all airports excluding Burketown, which is 60 minutes) or is not used before the expiry date of the reward flight.
All flight reward point amounts are exclusive of carrier charges, taxes and applicable service fees, which must be paid separately at the time of booking with eligible forms of payment. Rex Points, Status Points and Status Flights are not earned on reward flights.
Carriage is provided by Regional Express Pty Ltd (ACN 101 325 642) or by Nexus Airlines (ACN 009 145 055) on selected services in accordance with and subject to the Conditions of Carriage available on the Rex website and attached to this ticket issued by its agent, Regional Express Holdings Pty Ltd (ACN 099 547 270). Nothing in these Fare Rules will prevent the application of your consumer guarantees in accordance with the Australian Consumer Law.

RO. 277 (01/07/2026)

Note: Changes to fares are strictly governed by the Fare Rules stipulated at time of purchase.

"Fare Rules" means the rules governing the use of the Ticket according to the category of Ticket purchased. Fare Rules are subject to change. Tickets shall be subject to the Fare Rules as published at the time of purchase.
Admin fees are payable per passenger per flight sector.
Payment method surcharge applies for transactions via the website, the Customer Contact Centre or at the airport (cash transactions at the airport do not attract a payment method surcharge).
When making a flight change, additional payment applies where the same fare category is not available for the changed flight and the difference between the existing fare and the new fare is payable.
For tickets that have been upgraded from a non-refundable fare category to a refundable fare category, the value of the original fare remains non-refundable. Only the fare upgrade is refundable, less any applicable admin fee.
Nothing in these Fare Rules will affect consumer rights as defined in the Australian Consumer Law (ACL). Non-refundable clauses do not apply in circumstances where the consumer is entitled to a refund under the ACL.
The full schedule of fees and surcharges is available here.

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