Lounge Access Two hour casual access is subject to Rex Lounge Terms and Conditions.
Fare Type
Casual Lounge Access Fee (incl. GST)
Community, Promo, Saver, Economy Getaway, Economy Ultimate
33*
Flex, Economy Anytime – first 2 hours
16.50*
Flex, Economy Anytime, Economy Ultimate – additional 2 hours
$33*
* Subject to space availability. Payment at airport.
Seat Selection (incl. GST)
Communityand Resident (regional WA only)
Standard: $6 (No charge for Resident Fare)
Rextra Legroom: $10
Promo
Standard: $6
Rextra Legroom (regional): $10
Saver
Standard: Free
Flex
Amend Flight Date & Time (incl. GST)
Community
✕ Use it or lose it
Until midnight before the scheduled date of departure:
$99 fee + fare difference if applicable† ‡
More than 14 days before scheduled departure:
Free but fare difference applies†
Within 14 days before scheduled departure (until midnight prior): $99 fee + fare difference if applicable†
Until 60 mins before scheduled departure:
Free but fare difference if applicable†
Fees apply per passenger, per ticket.
✕Not permitted under Fare Rules. †Fare difference is payable where the same fare is not available for changed flight.
Any change made via the Customer Contact Centre incurs an additional $22 (incl. GST) service fee per booking.
Cancellation (incl. GST)
Cancel and Credit to Travel Bank†
Cancel and Refund
✕
$99 Until midnight before scheduled departure
$99
Until midnight before scheduled departure
Free
Until 60 mins before scheduled departure
✕Not permitted under Fare Rules. Any change made via the Customer Contact Centre incurs an additional $22 (incl. GST) service fee per booking.
Per Each Name change (incl. GST)
$55
Fees apply per ticket.
✕Not permitted under Fare Rules.
Standby at airport for earlier flight on same day of departure.
Get Me home (incl. GST)
$44
Under Fare Rules, all fares are forfeited for no show.
$22 (incl. GST)* Customer Contact Centre service fee to add Special Services Requirements to web booking via Customer Contact Centre
* Additional fees may apply for some Special Requirements.
$44 (incl. GST)†
†Additional Customer Contact Centre Service Fee is incurred if making a UMNR or converting an adult booking to UMNR booking, via the Customer Contact Centre.
$22 (incl. GST) Customer Contact Centre service fee applies (in addition to fare cost for additional seat)
$22 (incl. GST) Customer Contact Centre service fee per invoice
$55 (incl. GST) per letter
When do I receive my Tax Invoice? If you book through the internet, your tax invoice/itinerary will be emailed to you within 48 hours after you have completed your booking. If your booking is through a travel agent, the travel agent will be responsible for providing you with an invoice. For bookings via our Customer Contact Centre, we can fax or email you a copy of the invoice if requested at the time of booking. Rex recommends that you keep your Tax Invoice as additional requests will incur fees.
What if I need a replacement Tax Invoice? A charge of $22 service fee per invoice will be incurred for all additional Tax Invoices requested at our Customer Contact Centre.
What if my ticket is paid through a Travel Agent? Please refer back to your Travel Agent for all requests. Rex will not be able to provide any administrative support for such bookings.
What does it mean to reissue my ticket? Any changes which are made to the ticket will require your ticket to be reissued. All reissues incur an applicable admin fee per flight sector as stated in the fare rules.