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Rextra Legroom
Rextra Legroom
What is Rextra Legroom
Safety Prerequisites
Terms and Conditions
What is Rextra Legroom
Safety Prerequisites
Terms and Conditions
Travel in
Re
x
tra Style
Rex passengers can enjoy enhanced comfort by purchasing a Rextra Legroom seat. With extra space to stretch out, you can sit back and relax, and enjoy a more comfortable journey throughout your flight.
How to Book Your
Re
x
tra Legroom
Rextra Legroom seats may be purchased for $10 per seat per sector, subject to availability.
Passengers can select and pay for
Re
x
tra Legroom:
when purchasing tickets
online
;
through Manage Booking; or
during Web Check-in, which is available between 48 hours and 60 minutes before the scheduled departure time.
Safety Prerequisites for the Purchase of
Re
x
tra Legroom
All Rextra Legroom seats are located in the emergency exit rows of the aircraft. The Civil Aviation Safety Authority requires passengers seated in an emergency exit row to meet specific safety requirements.
To occupy a Rextra Legroom seat, you must:
be willing and able to assist with the operation of the exit in the event of an emergency;
be 15 years of age or older;
be able to understand and acknowledge instructions given by the crew;
be willing to assist the crew and other passengers in the event of an emergency;
not be responsible for an infant, child, passenger requiring special assistance or anyone who may rely on your assistance in an emergency;
not require a supplemental restraint such as a seatbelt extension;
not be more than 24 weeks pregnant;
not be travelling with an escort, carer, guide dog or assistance animal; and
not have a medical condition, injury or physical limitation that may prevent you from performing the required duties.
This may include, but is not limited to:
being infirm or frail;
having a medical condition, including one that requires supplemental oxygen;
having limited mobility or using a mobility aid or device, such as crutches, a wheelchair, bandages, a sling or a controlled motion brace such as a moon boot; or
having an amputated limb or using a prosthetic limb.
Terms and Conditions for the sale of
Re
x
tra Legroom
You must satisfy and agree to the Safety Prerequisites.
For the safety of all passengers and crew, you will be relocated to another seat if our team determines during check-in or at boarding that you do not meet the Safety Prerequisites.
Decisions made by our team regarding compliance with the Safety Prerequisites are final.
Rex reserves the right to make changes to your Re
x
tra Legroom seat allocation, including allocating you to a standard seat, for operational reasons.
If, for operational reasons, you are not provided with a Rextra Legroom seat, you will be entitled to a refund of the Rextra Legroom fee paid. To request a refund, please complete the feedback form available on our website
here
The Re
x
tra Legroom fee will be forfeited if you:
voluntarily change your flight. You will need to purchase a new Rextra Legroom seat if you wish to have one on your new flight;
fail to check in or board your flight as scheduled; or
do not satisfy the Safety Prerequisites.
Your rights under the
Australian Consumer Law
are not affected by these Rextra Legroom Terms and Conditions.