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COVID RELATED CANCELLATIONS AND REFUNDS
All bookings on Rex’s network come with our unique COVID refund guarantee – if your travel is impacted by a COVID-related reason, you’re eligible for a refund or credit*.

Request online now*

* Note that if you are seeking a refund for a flight past the date of travel or you have paid for your ticket using PayPal, please continue to submit your request in writing via the feedback form.

If you did not book directly with Rex and have booked via a travel agent or travel management company, such as Expedia or My Trip etc, you must contact your travel agent to have the refund actioned. If an approval code is required, you may write to us here.


Call Us


Call Us

13 17 13 (within Australia)
+61 2 6393 5550 (outside Australia)

Operating hours (AEDT):
Monday to Friday: 6:00AM to 9:00PM
Saturday & Sunday: 7:00 to 8:00PM

Write to us


Write to Us

Fill in our Feedback Form here

We will endeavour to respond to your feedback within 15 business days.


Other Contacts

  PHONE/FAX WEB/EMAIL
Rex Flyer & Lounge

13 17 13

9am - 5pm
(Sydney time)

(Enrol here)

(Enquiries here)
  WEB/EMAIL
Marketing marketing@rex.com.au
Sponsorships
Name Position Phone Email
Agency Help Desk   13 17 13 OR +61 2 6393 5550  
  WEB/EMAIL
Career Opportunities
employment@rex.com.au
  EMAIL
General Media Enquiries media@rex.com.au
  EMAIL
Investor Relations Enquiries registrars@linkmarketservices.com.au
  PHONE ADDRESS WEB
Share Registry 1300 554 474
(within Australia)

+61 3 9615 9999
(outside Australia)
Regional Express Holdings Limited
Share Offer
c/o Link Market
Services Limited,
Level 12,
680 George Street, Sydney NSW 2000
  PHONE/FAX ADDRESS WEB
Sydney Head Office +61 2 9023 3555

+61 2 9023 3599
Postal Address:
PO BOX 807
MASCOT NSW 1460
Feedback Form