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Feedback/Request Form


  

Customer Advisory: We currently experiencing a high volume of requests.


Please note that turnaround times may be impacted by the volume of requests received. There is no need to submit multiple requests; our team is working hard to attend to every feedback by date of travel.

Thank you for your understanding.



*Feedback Type: 



  
 

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*Category   

*Name 
*Email 
Additional Email 
Phone 
Additional Phone 
Address 
Origin Port   
Destination Port 
Flight No 
Booking Reference 
Ticket Number/s for all passengers
Travel Date 
 
Does your refund application apply to all sectors in your itinerary (if applicable)?
 
*Feedback/ Enquiry/ Further details  
 
 



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  1. Fax it to 02 9023 3599, clearly labelled with your Reference Number (which will be given to you after you submit your form).
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