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Awards


2011 Australian Traveller
Write-up
 
2013 Australian Traveller
Write-up
 
2014 Australian Traveller
Write-up
Media Release 2011
 
Media Release 2013
 
Media Release 2014
 

 
         
Rex has been voted 'Best Regional Airline' in the Australian Traveller People's Choice Awards Survey three times since 2011, the Awards' inaugural year. In 2014, the Awards' fourth year, over 2,500 readers nominated their all-time favourite travel-related experiences comprising over 30 categories.

This accolade is an important recognition as the Awards are voted by the most important people in the industry - the travellers themselves.





  
2014 - Rex Chief Operating Officer Neville
Howell received the award on behalf of Rex.
 
     
  
2013 - Rex Chief Operating Officer Garry Filmer receiving the award from Australian Traveller Magazine Editor Georgia Rickard.  
     
  
2011 - Rex Chief Operating Officer Chris Hine receiving the award from Australian Traveller Magazine Editor Elisabeth Knowles.  
2009 Regional
Carrier Rankings
 
2010 Regional
Carrier Rankings
 
2011 Regional
Carrier Rankings
2012 Regional Carrier Rankings
2013 Airline Rankings
2014 Airline Rankings
Media Release 2009
 
Media Release 2010
 
Media Release 2011
 
 
Media Release 2012
 
 
Media Release 2013
 
 
Media Release 2014
 

 
                   

The prestigious Aviation Week and Space Technology (AW&ST) commissions an annual ranking of all the listed airline companies in the world. The rankings are based on four areas - financial health, earnings performance, capital efficiency and business model performance.

Rex has had the highest ranking for all regional airlines for an unprecedented six consecutive years.

Additionally, in the 2013 rankings Rex was ranked as the best performing airline in the Asia Pacific, and second for all carriers worldwide.



ATW Write-up
 
Media Release
 
ATW Video
 

 
           

As part of the prestigious Air Transport World (ATW) Industry Achievement Awards, Rex was conferred the Regional Airline of the Year 2010.

This award is in recognition of the airline's superior safety record and operational excellence that have been demonstrated by outstanding punctuality and flight completion. The airline was also praised for its outstanding customer service as evidenced by the consistent top rankings in consumer polls over the years.

  
Rex Executive Chairman Lim Kim Hai receiving the award from ATW Editorial Director Perry Flint   2010 Regional Airline of the Year - Regional Express
      

 
Rex Management and their spouses at the awards ceremony with Perry Flint   Kendell Airlines had also won the very same award in 1991

Australian Companies
Listed in Rankings
 
Award Certificate
 
Media Release

 
       
Forbes Asia ranked Regional Express (Rex) among the top 200 listed companies in Asia Pacific with revenue less than USD 1 billion in its issue of 21 September 2009. The winners were culled from 25,326 publicly listed companies and were selected based on profitability, growth, moderate indebtedness and future prospects.

No other airlines were selected and in Australia, only 17 other companies made it to the list.


Rex Executive Chairman Lim Kim Hai receiving the award

Media Release 2007
 
Media Release 2008
 
Media Release 2010

 
       
Media Release 2017
 
 

 
       
Rex has been named the CAPA Centre for Aviation Regional Airline of the Year for four years - 2007, 2008, 2010 and 2017. This is based on the Company's notable achievements in the aviation industry. The award recognizes Aviation Excellence and was awarded to Rex as the regional airline that has had the most significant impact, shown strategic leadership and demonstrated innovation in regional aviation.


 
2007 - Rex Executive Chairman Lim Kim Hai receiving the award from CAPA Chief Operating Officer Derek Sadubin    
     

 
2008 - Rex Executive Chairman Lim Kim Hai receiving the award from Peter Harbison, Executive Chairman of CAPA    
     

 
2010 - Rex Executive Chairman Lim Kim Hai receiving the award from CAPA Executive Chairman Peter Harbison    
     

 
2017 - Rex Executive Chairman Lim Kim Hai receiving the award from Peter Harbison, Executive Chairman of CAPA, with MC Oriel Morrison, Anchor CNBC    

The CHOICE domestic airline satisfaction survey conducted in 2005, 2007, 2009 & 2010 yielded first (2005 & 2007) and second (2009 & 2010) rankings for Rex. The domestic satisfaction survey studied overall consumer satisfaction with domestic airlines for economy flights.

Respondents were asked to rate how satisfied they were across a range of attributes, with percentage ratings given in the tables:

 

2005 Survey Results
 
2007 Survey Results
 
2009 Survey Results
 
2010 Survey Results

 
           

Results Table 2010
 
Results Table 2012
 
Media Release 2010
 
Media Release 2012 - September
   
Media Release 2012 - October
 

Rex was rated the top performing domestic airline for customer satisfaction by Roy Morgan Research in the 2010 Airline Satisfaction Report.

83.5% of Australians who took a flight with Rex in the last 12 months ending April 2010 were 'very' or 'fairly' satisfied. This is in comparison to only 80.3% for QantasLink and 79.7% for Virgin Blue.

The month of July 2012 saw Rex ranked as the Best Domestic Airline for Customer Satisfaction in the Roy Morgan Customer Satisfaction Awards. Rex received an 88% satisfaction rating in the surveys, ranking ahead of Qantas, Jetstar, Virgin Australia and Tiger Airways.

Subsequently the next month August 2012, Rex ranked top again, with an 86% satisfaction rating in the surveys. This was ahead of Virgin Australia, Qantas and Jetstar.

Roy Morgan Research is a wholly Australian-owned, a full-service market research company operating worldwide.



  
Sustainability Award

Rex was awarded the title of “Sustainable Small Company of the Year 2007” on 30 November 2007 by Ethical Investor magazine at the 7th Australian Sustainability Awards. This award recognised Rex as a profitable, sustainable and reliable service provider, with the judges saying Rex had employed a community enterprise-based business model to re-open regional airline routes in partnership with local councils and communities. In addition, this award applauded the community support programs and levels of employee engagement evident at Rex, with a generous drought relief package and employee profit share scheme being deciding factors.

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