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QUICK QUESTION?

 Please see our FAQs below.

 For booking related matters requiring urgent attention, please contact the Customer Contact Centre on 13 17 13

 You can also amend your booking online at Amend Bookings.

 Ask a question or see the Top FAQ menu below.

  
   
   


FEEDBACK FORM

Enquiries and feedback can be submitted using the below form. We will endeavour to respond to your feedback within 15 business days.

For booking related matters requiring urgent attention, please contact the Customer Contact Centre on 13 17 13.

You can also amend your booking online at Amend Bookings.



     *FeedBack Type 



  
 

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*Category   

*Name 
*Email 
Additional Email 
Phone 
Additional Phone 
Address 
Origin Port   
Destination Port 
Flight No 
Booking Reference 
Travel Date 
 
 
*FeedBack/Enquiries 
 
 



    If you have any supporting documentation that you would like to provide,
  1. Fax to 02 9023 3599 and quote your Reference Number on it (which will be given to you after you submit your form).
  2. Click on browse and attach the file from you computer
  • Attach Supporting Document(doc,rtf and pdf format only) Max size 4 MB each

 
   
 

 


Please refer to our Privacy Policy when submitting feedback or making enquiries. This policy provides details of how your personal information will be handled.