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If you have any claims, feedback, compliments or complaints, you can fill out the on-line form by clicking on the left icon below.
Take note that you can obtain answers to most of your enquiries and requests for assistance directly on-line. Some examples of what you can obtain on-line are:
- 1. Request for Invoice
- 2. Request for Travel Itinerary Confirmation
- 3. Information on:
- 4. Flight cancellation/disruption information
- 5. Travel Insurance information
- 6. Termination of Rex Flyer Programme
We will respond to you within 15 working days. If you have any urgent matters that do not fall in the above 6 categories, you can contact our Customer Contact Centre.
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Request for Travel Itinerary Confirmation |
If you did not purchase your ticket via the Rex website (www.rex.com.au) or the Rex call centre, we cannot assist you with the request for travel itinerary confirmation. Please refer to the party (eg travel agent, third party website etc) you purchased the ticket from.
Otherwise, the Travel Itinerary was emailed to you at the time of booking. If you require an additional copy of the Travel Itinerary, you can print this via this link: (available only 48 hours after booking) click here.
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