How to Make Bookings once you've registered.
You
can make a booking straight away by either logging on to
www.rex.com.au/travelagent and signing on with your account details
OR entering via the www.rex.com.au and
clicking on the "Travel Agent" link available to you on the website footer.
Don't forget to log in!
Only online bookings made while you are logged
on to your account will be credited towards your sales incentive entitlement.
Please note - sales incentive payments are not payable on Community and Promo fares.
You are able to keep track of each consultant’s online booking through our Agent booking system. Please don't forget to place your consultant name for each booking in the field provided.
How to Change Bookings
You can make changes to a booking by contacting our Customer Contact Centre 13 17
13.
Find out
Customer Service hours >>
How to Amend Booking
If you wish to amend booking through the Rex
website, just log into www.rex.com.au/travelagent
and then click on
CURRENT BOOKINGS tab. From the booking list click on Amend Booking
link to amend a booking. We are offering a promotional rate for all amendments successfully made online. This promotional rate will not be applicable if your online transaction is not successful for whatever reason and you will have to pay the full rate for changes made through the call centre.
How to Pay
We are a ticketless airline and all bookings made with Rex are instant
purchases. Unfortunately, bookings will
not be held pending payment. Below is a list of acceptable payment methods:
AUD$: Visa, Mastercard, Diners, American Express, PayPal and UATP.
How Do I Receive Sales Incentive Payments?
Australian Agents
If you have nominated an Australian bank account, your sales incentive payments will be calculated at the end of each month and directly deposited into your nominated bank account during the following month.
International Agents
You will receive your sales incentive statement online via the agent website.
Payment will be processed when you have exceeded AUD$125 in sales incentive
payment. Only then the amount will be processed to your nominated bank account
by way of telegraphic transfer and converted to your local currency. This
transfer which will incur a AUD$25.00 bank fee and will be deducted from the
payment. If your sales incentive payment for the month is less than AUD$125.00
we will hold the payment for you until the following month or until you exceed
AUD$125.00.
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