Depending on the Fare Type purchased, and in accordance with the relevant Fare Rules, you may place your flight on hold for an applicable admin fee.

Please note that tickets are valid for one year from the date purchased. Hence travel must be completed prior to one year from original purchase date.

More information regarding our Fare Rules is available here.

Nothing in the airline’s Conditions of Carriage or Fare Rules will prevent the application of your consumer guarantees in accordance with the Australian Consumer Law.